Privacy Policy
Your privacy matters to us. This policy explains what we collect, why, and the choices you have.
1. Who we are
This website is operated by SerpBeast Inc (“SerpBeast,” “we,” “us” or “our”), a corporation organized under the laws of the State of New York, with its principal office at 35-06 73rd St #3K, Queens, NY 11372. We provide digital marketing, design and software development services.
This Privacy Policy applies to information we collect through our website (the “Site”), through our quotation and contact forms, and in the course of providing our services.
2. Information we collect
Information you provide to us
- Quotation requests: your full name, email address, website address and project details, plus the service you were viewing when you asked.
- Contact messages: your full name, email address, website address and the details of your message.
- Client relationship data: if you become a client, billing details, contract information, access credentials you choose to share with us for the purpose of delivering services, and communications.
Information collected automatically
- Device and browser information, IP address, approximate location derived from IP, referring URLs, pages viewed, and the date and time of your visit.
- Information collected through cookies and similar technologies (see Section 6).
3. How we use information
- To respond to your quotation request or message and to prepare a proposal.
- To provide, manage and improve our services and this Site.
- To communicate with you about projects, invoices and support.
- To send marketing communications where you have opted in or where otherwise permitted by law; you can unsubscribe at any time.
- To analyze Site usage, detect and prevent spam, fraud and abuse, and maintain security.
- To comply with legal obligations and enforce our Terms of Service.
4. Legal bases (where applicable)
Where the GDPR, UK GDPR or similar laws apply, we process personal data on the basis of: (a) your consent; (b) performance of a contract or steps taken at your request before entering a contract (e.g., responding to a quotation request); (c) our legitimate interests in operating and promoting our business, provided these are not overridden by your rights; and (d) compliance with legal obligations.
5. How we share information
We do not sell your personal information. We may share it with:
- Service providers that help us run our business, such as email delivery, hosting, CRM, analytics and payment processors, who are bound to use it only on our behalf.
- Professional advisers such as accountants, lawyers and insurers where necessary.
- Authorities when required by law, subpoena or to protect our rights, safety or property.
- A successor in the event of a merger, acquisition or sale of assets, subject to this policy.
6. Cookies and analytics
We use strictly necessary cookies to make the Site work, and may use analytics cookies (such as Google Analytics) to understand how visitors use the Site. Analytics data is aggregated and does not directly identify you. You can control cookies through your browser settings; disabling some cookies may affect Site functionality. Where required by law, we will ask for your consent before setting non-essential cookies.
7. Data retention
We keep quotation requests and contact messages for as long as needed to respond and for up to 24 months afterwards for follow-up and record-keeping, unless a business relationship is established. Client records are retained for the duration of the relationship and thereafter as required by tax, accounting and legal obligations (typically 7 years). Analytics data is retained per the retention settings of the analytics provider.
8. Security
We use reasonable administrative, technical and physical safeguards to protect personal information, including encrypted connections (HTTPS), access controls and spam protection on forms. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
9. Your rights and choices
Depending on where you live, you may have the right to access, correct, delete or export your personal information, to object to or restrict certain processing, and to withdraw consent. New York and other U.S. state residents may have additional rights under applicable state privacy laws. To exercise any right, contact us using the details in Section 13. We will respond within the time required by law and may need to verify your identity first. You will not be discriminated against for exercising your rights.
You can opt out of marketing emails at any time by using the unsubscribe link or emailing us.
10. Children's privacy
Our Site and services are intended for businesses and adults. We do not knowingly collect personal information from children under 16. If you believe a child has provided us information, please contact us and we will delete it.
11. International transfers
We are based in the United States. If you access the Site from outside the U.S., your information will be transferred to and processed in the U.S., where privacy laws may differ from those in your jurisdiction. Where required, we use appropriate safeguards such as standard contractual clauses.
12. Changes to this policy
We may update this Privacy Policy from time to time. We will post the updated version on this page with a new “Last updated” date. Material changes will be communicated by a notice on the Site or by email where appropriate.
13. Contact us
SerpBeast Inc
35-06 73rd St #3K, Queens, NY 11372
United States
Email: admin@serpbeast.com
This policy is provided as a general template and should be reviewed by legal counsel before publication.